CareNow Check-In App App Reviews

I usually make my appointments through my PC and this time I gave it a try through the app. Everything worked ok EXCEPT that some of the information (insurance, address) did not match at all with what I chose in the app. Although the nurse called back in about 3 mins, she asked if I was a for sure a "female", because thats how the request came across to us, she said. It was then when they realized that several pieces of my information were sent across wrong. Please fix this.

I used my iPhone to check in at your Hurst clinic early on New Years day. It worked awesome. They called me and when I arrived I was in and out in 35 minutes. It was amazing. Great service and great idea to have check on available as an iPhone app.

While entering my insurance info, which is hard to do in the car and could be gotten from me once I get to the clinic, the app closed itself. When I reopened it, it was back on the home page and had none of the info I entered. This same thing happened when I tried the app once before. So I guess Ill be deleting it. Again.

Rushing to get there before closing. Dont trust the map, totally useless. At least it provided the correct phone number

Filled out all of the screens twice only to have the app crash both times and erase all of the data. Dont waste your time on this app, it does not work!

Can I give less than 1 star? Frustrating issue, same as other users, with app crashing after having given the info.

Totally awesome. Especially at 2am, in huge pain and on a Sunday! 9am Sunday morning Im being seen by a physician and getting x-rays of my foot. It was truly more convenient working with an App vs. hobbling to my computer!

This POS crashes after you spend great amount of time entering all the information needed and for whatever reason, care now ignores this issue that was pointed by many others, hence, this app has not been updated since Nov of 2011. Will find another provider that can make sure when a patient has an urgent medical need, they dont have to worry about crashing issues.

Yea it crashes after putting in a bunch of info! Not cool when ur already in pain!

Not good... It crashes after u spend a bunch of time entering in info.

Enter all the info to register and the app will crash.

Checked in with just a few click and was in the clinic about 15 minutes later. Great app and great experience in the clinic!

It crashes after you enter all of your information. Useless...

It gets one star only because you have too give at least one. This app crashed on me four times! Each time I would get further into the web check in and I would lose everything.....beyond frustrating when you are sick and cant use a computer to check in!

So easy to use and convenient!!! Very helpful for a busy Mom!

This app is clumsy and epic fail. Finally went to my laptop .

Have tried to use the mobile app twice this week. Both times I have completed all the screens and go to submit and it tells me there is a server error and I need to check my connection. I show I have full bars for my connection and wi-fi. My router is working I was just online. Now I have to go turn on a desk computer wait for it to boot and start over AGAIN.

I wish I could give this 0 stars. App kept closing on itself I had to enter my info several times to use the web check in. Better off calling or just walking in the clinic. Dont waste your time.

Love this app. I can check in while at work, they call me and I get seen quickly then I can get back to work.

I have used this app a couple times and as recently as last week. It works great and have never had a problem. Love CareNow and use as my family doctor. My husband and daughter also use CareNow and love it. Would highly recommend this app for its convenience.